Help us improve – Share your feedback in under a minute

We are inviting community members to share their customer service experience – quickly, easily and anonymously.

As part of our ongoing commitment to improving services across the Shire, we’ve introduced new feedback tools at Margaret River and Augusta Shire offices, and the Margaret River Recreation Centre. Visitors can now rate their experience using tablets and QR codes.

Post-call text message surveys have also been rolled out, giving residents even more ways to share their thoughts. Email surveys will be implemented soon. 

Why your feedback matters:

•    It helps us understand what we’re doing well and where we can improve
•    It’s completely anonymous
•    It takes less than one minute to complete

Whether you’re renewing a dog registration, asking a question or reporting an issue, we want to hear from you.

Our team is excited about these new tools and can’t wait to hear what you think, your feedback helps shape better services for everyone across the Shire.