Phone

(08) 9780 5255 for both Margaret River and Augusta Shire Offices


Email

[email protected]
 

For non urgent works, maintenance, concerns or requests, you can use our Report It/Request It form.
 

You an also submit enquiries, feedback or complaints online

Margaret River

Street address: 41 Wallcliffe Road, Margaret River
Postal address: PO Box 61 Margaret River WA 6285
Opening hours: Monday to Friday 9am - 4pm
 

Augusta

Street address: 66 Allnut Terrace, Augusta
Postal address: PO Box 61 Margaret River WA 6285 
Opening hours: Tuesday to Thursday 9am-4pm 

  • For life threatening emergencies or to report a fire: Call 000
  • Report fallen trees or flooding Call Shire Works Depot on 9780 5646 (7am - 4pm week days). For urgent requests after hours call 0409 805 255 (4pm - 7am) 
  • Trees down on Bussell Hwy (except townsites), Caves Road, Sues Road, Brockman Hwy: Call Main Roads on 138 138
  • Non emergency police issue: Call WA Police on 131 444
  • Emergencies related to fire, natural disasters and incidents threatening life and property: Call the Department of Fire and Emergency Services on 1300 657 209
  • Marine incidents: Call WA Police on    000 or 131 444. Radio Channel 80.
  • Structural damage or water inundation: Call State Emergency Service (SES) on 132 500
  • Crisis Care: Call 1800 199 008
  • Weather information and warnings: Call Bureau of Meteorology on 1300 659 213 or visit bom.gov.au
  • Power outages or power lines down: Call Western Power on 131 351 or visit westernpower.com.au
  • Gas faults: Call Alinta Gas on 131 352
  • Water faults: Call Water Corporation on 131 375

Reporting flood/storm damage or damage to road infrastructure and public facilities
 

For out of hours issues of an urgent nature – drainage/flooding, storm damage, trail safety, local road issue, playground damage call or text 0409 805 255.
 

This number is staffed between 4pm and 7am, Monday-Friday and 24 hours Saturday/Sunday and Public Holidays.
 

*Important note: This number is only for after hours emergency issues only. Please do not call this number for general enquiries such as holiday parks information or ranger inquiries. Contact the Shire during normal hours for all other matters. Non-urgent works requests can be lodged via the Report It/Request It form
 

*During severe weather events, immediate assistance may be unavailable due to health and safety considerations of Shire workers.
 

Reporting a dog attack or wandering stock
 

Shire Rangers will respond to emergencies after hours for dog attacks and wandering stock only.  Contact the Shire during normal hours for all other matters.
 

The after hours number is (08) 9780 5695
 

If you find a sick, injured or orphaned wildlife please contact Parks & Wildlife Rangers on (08) 9474 9055

View Councillor profiles and contact details
 

You can provide Councillors with hard copies of correspondence, documents and other information by giving them to the Customer Services officers at the Shire offices in Margaret River and Augusta.  
 

Items should be clearly marked for the attention of the relevant Councillor or Councillors.  If the items are confidential or private in nature, this should also be clearly indicated.

The Shire hosts an online community consultation page called Your Say. This is where we advertise items for public feedback. Community members are encouraged to get involved with local government decision making processes

13 643 296 019

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