How to contact the Shire

Phone or Email

P 08 9780 5255
E [email protected]

Opening hours

Margaret River (41 Wallcliffe Road)
Monday to Friday 9am - 4pm

Augusta (66 Allnut Terrace)
Tuesday to Thursday 9am-4pm (closed 12pm-1pm for lunch)

Postal Address

PO Box 61 Margaret River WA 6285
ABN: 13 643 296 019


Shire Rangers will respond to emergencies after hours for dog attacks and wandering stock only.  Contact the Shire during normal hours for all other matters.
Ph 9780 5695 

* Contact Parks & Wildlife Rangers for sick,injured or orphaned wildlife
Parks and Wildlife Rangers
P 9474 9055

Media enquiries

P 9780 5209
 [email protected]


Your Councillors

You can also provide Councillors with hard copies of correspondence, documents and other information by giving them to the Customer Services officers at the Shire offices in Margaret River and Augusta.  Items should be clearly marked for the attention of the relevant Councillor or Councillors.  If the items are confidential or private in nature, this should also be clearly indicated.

Provide feedback

We appreciate your feedback to improve the way we do business.
Submit your feedback online here

Engage with the Shire

The Shire hosts an online community consultation page called Your Say. This is where we advertise items for public feedback and host information about major projects. Community members are encouraged to visit the page and get involved with local govenrment decision making processes. 

After hours contacts

Reporting damage to road infrastructure and public facilities

For out of hours issues of an urgent nature – drainage/flooding, storm damage, trail safety, local road issue, playground damange call or text 0409 805 255* 

*This number is only for after hours emergency issues only. Please do not call this number for general enquiries such as caravan parks information or ranger inquiries. Contact the Shire during normal hours for all other matters. Non-urgent works requests can be lodged via this online form.

*Staffed between 4pm and 7am, Monday-Friday and 24 hours Saturday/Sunday & Public Holidays. 

*During severe weather events, immediate assistance may be unavailable due to health and safety considerations of Shire workers

Other important contacts


Main Roads  |  138 138
For trees down on Bussell Hwy (except townsites), Caves Rd, Sues Rd, Brockman Hwy.

Police Assistance (non-urgent)  |  131 444

Dept. of Fire and Emergency Services  |  1300 657 209  | 
Emergency information relating to fire, natural disasters and incidents threatening life and property.

State Emergency Service  |  132 500
For structural damage or water inundation.

Crisis Care  |  1800 199 008

Bureau of Meteorology  |  1300 659 213  |
Weather information and warnings

Western Power  |  131 351  |
To report power outages and power lines down.

Alinta Gas  |  131 352
To report gas faults.

Water Corporation  |  131 375
To report water faults.

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Send us a message

If your enquiry is a works request please use the alternative Works Request Form

* denotes a required field.

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Contact the Shire

Postal Address

PO Box 61
Margaret River WA 6285

Margaret River

41 Wallcliffe Road
Monday to Friday
Ph 08 9780 5255
Fax 08 9757 2512


66 Allnut Terrace
Tues, Wed, Thurs
9am-12pm, 1pm-4pm
Ph 08 9780 5255


For contact details for fire, police, bushfire brigades, hospitals, storm damage, power outages, etc please see the emergency contact page

National Relay Service

If you are deaf or have a hearing or speech impairment call us through the National Relay Service

Change of details form

To ensure that you receive your Rates Notice on time we need to be updated on changes. You can do this online.